Description:A new Nacha rule has been approved that redefines Return Reason Code R11 to be used for the return of a debit in which there is an error, but for which there is an authorization. This Differentiating Unauthorized Return Reasons rule is designed to better distinguish among types of unauthorized return reasons for consumer debits.
A key difference between R10 and R11 is that an Originator will be permitted to correct the underlying error of an R11 return. It's critical that your institution understand the differences between R10 and R11, and that your systems and staff are ready to use it correctly before the first phase of implementation on April 1, 2020.
This webinar will discuss the definitions and uses of R10 and R11; how to prepare your systems and your staff; the two phases of implementation; and the benefits of this Rule change to you, your customers or members, and the industry.
Event Time9:00am - 10:00am MT
10:00am - 11:00am CT
11:00am - 12:00pm ET
Live = $245; Live and Recording = $300
Live = $495; Live and Recording = $600
Education Club Points:
2 for Live; 3 for Live and Recording
CEUp to 1.2 AAP/ APRP Credits
Learning LevelAll Levels
AudienceWho should register?
- ACH operations staff
- Payroll managers
- Treasury professionals
- Corporate cash managers
- Software vendors and service providers
- Government finance officers
- Corporate and Federal agency accounts payable and receivable staff
- Commercial lenders
- Compliance staff
- Third-Party Service Providers
Cancellation PolicyCancellations received less than five (5) banking days prior to the seminar date are not refundable. Cancellations received more than five (5) banking days must be received in writing. Substitutions are allowed.