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Around the World in 80 Payments

Have you ever noticed that anybody driving slower than you is an idiot, and anyone going faster than you is a maniac? - George Carlin

Everyone keeps talking about faster payments coming to the U.S. - how it's going to change everything, and how we need to prepare now. Instead of worrying about what we need to do, let's step back and see what other countries are doing.

As we take a trip around the globe, you might be surprised what's available. Payments are schneller, mais rapido, vite, or "holy cow, look at him go!"

There is plenty of speed in payments around the globe; secure your seat belts and hold on as we take a tour of the many options the world has to offer!

NOTE: On Demand courses remian available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 1.8
$245.00
$495.00
$495.00
Available Electronically

Beyond Marijuana Banking: Regulator Expectations

Acing your next BSA examination may hinge upon your ability to accurately and effectively define your position on cannabis banking. As the title suggests, regulator expectations have evolved beyond marijuana to include hemp and CBD.

During this on demand recording, we talk through how the regulators are approaching the cannabis banking component of your BSA function and give you the tips and tools you need to pass your BSA exam with flying colors.

AAP/ APRP Credits: 1.2
$245.00
$495.00
$495.00
Available Electronically

Card Disputes - Consumer Rights On-demand

As consumers, we have many protections when it comes to our debit and credit cards. This session will outline the rights of the consumers as well as the actions they must take in order to begin a dispute and get erroneous/negligent charges off their bills.

Join us for this second of six sessions, where we will explore those changes and outline the ways consumers and card issuers are protected as well as how merchants are being impacted.

Guest Speaker:
Cheri Perry, Founder of Total Merchant Concepts

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 1.1
$245.00
$495.00
$495.00
Available Electronically

Card Disputes - Education & Reducing Fraud On-demand

Educating your cardholders on how to be the first BLOCKER with their cards can help save your financial institution money and reduce the frustration associated with disputes and fraudulent activity.

Join us for this fifth of six sessions, where we will explore those changes and outline the ways consumers and card issuers are protected as well as how merchants are being impacted.

Guest Speaker:
Cheri Perry, Founder of Total Merchant Concepts

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 0.8
$245.00
$495.00
$495.00
Available Electronically

Card Disputes - EMV Impact and Rules On-demand

Chipped cards and the fraud liability shift have changed the landscape for card issuers.

Join us for this fourth of six sessions, where we will explore those changes and outline the ways consumers and card issuers are protected as well as how merchants are being impacted.

Guest Speaker:
Cheri Perry, Founder of Total Merchant Concepts

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 1.1
$245.00
$495.00
$495.00
Available Electronically

Card Disputes - Merchant Responsibilities On-demand

Accepting debit and credit cards properly does reduce disputes & chargebacks. In this session, you will gain a better understanding of the dispute process from the merchant's perspective.

Join us for this third of six sessions, where we will explore those changes and outline the ways consumers and card issuers are protected as well as how merchants are being impacted.

Guest Speaker:
Cheri Perry, Founder of Total Merchant Concepts

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 1.2
$245.00
$495.00
$495.00
Available Electronically

Card Disputes - Recap and Q&A On-demand

Managing and handling disputes is a never-ending battle. In this final session, we will recap the previous 5 topics and answer your remaining questions.

Join us for this sixth of six sessions, where we will explore those changes and outline the ways consumers and card issuers are protected as well as how merchants are being impacted.

Guest Speaker:
Cheri Perry, Founder of Total Merchant Concepts

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 0.7
$245.00
$495.00
$495.00
Available Electronically

Card Disputes - The Process On-demand

Debit and Credit card disputes take up a great deal of time. Understanding exactly how the dispute process works will give you a better grasp on why transactions are disputed, the step by step process in the dispute process as well as understanding how the resolution process works.

Join us for this first of six sessions, where we review the card dispute process elements.

Guest Speaker:
Cheri Perry, Founder of Total Merchant Concepts

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 1.2
$245.00
$495.00
$495.00
Available Electronically

Check Exceptions Part One & Two On-demand

There are distinct advantages - and potential for customer impact - to each method used to send a check back to the Bank of First Deposit, i.e., a return versus an adjustment. This session discusses the Paying Bank's legal right to return a check within very strict deadlines compared to a more forgiving time frame for check adjustment.

PART ONE = Check Returns
With a focus on returns, we step through the most common check return reasons and any associated documentation the Paying Bank should obtain prior to return. Check law addressing return timing and liability will be examined as well.

If you want to learn the appropriate use of the most common check return reasons and how to find the most expeditious path back to the BOFD by using data in the image cash letter file, this session is for you!

PART TWO = Check Adjustments
With a focus on check adjustments, we will discuss reasons why the adjustment process may be the smartest course of action; the most common check adjustments used; definitions of adjustment types and their associated time frames; and where the warranties may be found to make one's case for the adjustment claim and the statute of limitations for the claim.

We will also share the process of making a demand letter in instances where an adjustment claim is not available. If you want to learn why an adjustment is sometimes the better option to minimize customer impact, this session is for you!

Take-aways:
*Proper use of Return Codes white paper
*Payee Indorsements Issue white paper
*Resolving Duplicates as Adjustments vs. Return white paper
*UCD V1.3

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 3.3
$245.00
$495.00
$495.00
Available Electronically