AI Resources for Payments Professionals

ePayResources is leveraging artificial intelligence to enhance your member experience and strengthen your ACH compliance capabilities. Through our strategic partnership with Identifee, members now have access to AI-powered tools designed to help you find answers faster and work more efficiently.

💬 ePayAssist™

ePayAssist™ is our AI-powered chatbot designed to help you quickly find information, navigate resources, and get answers when visiting epayresources.org.

• Available directly on our website (click the chat icon in the lower right corner)
• Helps locate education, events, products, and member resources
• Available anytime you need assistance

ePayAssist strives to provide accurate and up-to-date information and continues to improve as it learns.

If you need additional support, contact the Payments Answerline at 800-475-0585, Option 1.

Get Help Navigating the Nacha Operating Rules & Guidelines

Member financial institutions can now ask questions about the Nacha Operating Rules & Guidelines and receive responses through Identifee’s Digital Assistant (IDA).

The Nacha Rules form the foundation of every ACH payment, outlining responsibilities and standards across the Network. This AI integration enhances accessibility and usability while supporting your compliance efforts.

Benefits include:

• 24/7/365 access to AI-powered guidance
• Faster answers to operational and compliance questions
• Improved efficiency when referencing the Rules
• Enhanced usability within a secure AI environment

This member-exclusive benefit is available at a special rate.

👉 Learn More & Get Started