ePayResources Privacy Statement
Effective Date: March 31, 2026
ePayResources is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Statement applies to the ePayResources family of websites and governs data collection and usage. By using the ePayResources websites, you consent to the data practices described in this Statement.
Collection of Your Personal Information
ePayResources collects personally identifiable information, such as your name, email address, mailing address, and telephone number. We may also collect non-unique demographic information, such as ZIP code, preferences, interests, and similar information.
We automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, domain names, access times, and referring website addresses. This information is used to operate our services, maintain quality, enhance security, and generate aggregate usage statistics.
We may also collect information you provide through automated tools, including chatbots, virtual assistants, and other AI-enabled features. Information submitted through these tools may be recorded and retained to respond to inquiries, improve services, enhance system performance, and support fraud prevention and security efforts.
If you disclose personal information on public message boards or forums operated by ePayResources, that information may be collected and used by others. ePayResources does not read private online communications.
We encourage you to review the privacy statements of external websites you visit through links on our site. ePayResources is not responsible for the privacy practices or content of third-party websites.
Use of Your Personal Information
ePayResources uses personal information to:
- Operate and maintain our websites and services
- Deliver services you request
- Communicate with you regarding services, updates, and offerings
- Conduct surveys and improve our services
- Support security, fraud detection, and regulatory compliance
ePayResources does not sell, rent, or lease personal information to third parties.
We may share information with trusted service providers who assist in performing services on our behalf, such as analytics, customer support, and communications. These third parties are subject to contractual security requirements, periodic oversight, and confidentiality obligations, and may use personal information only to provide contracted services to ePayResources.
We do not use or disclose sensitive personal information without your explicit consent, except as required by law.
We may disclose personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or protect the safety of users or the public.
Use of Artificial Intelligence and Automated Technologies
ePayResources may use artificial intelligence (AI), machine learning, and automated tools to enhance website functionality, improve user experience, analyze trends, support customer service, and strengthen security controls.
Information submitted through online forms, chat features, or other interactive tools may be processed using automated technologies to respond to inquiries, personalize content, improve services, or detect and prevent fraud or security incidents.
ePayResources does not use AI systems to make solely automated decisions that produce legal or similarly significant effects concerning individuals without appropriate human review.
Where third-party providers support AI-enabled functionality, they are contractually required to implement appropriate safeguards and comply with applicable security and confidentiality obligations.
Retention of Personal Information
ePayResources retains personal information only for as long as necessary to fulfill the purposes described in this Statement, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
Personal information is classified and handled in accordance with its sensitivity and applicable security requirements. When information is no longer required, it is securely deleted or destroyed in accordance with established retention and disposal procedures.
Use of Cookies
ePayResources uses cookies and similar technologies to personalize your online experience and enhance functionality.
Cookies are text files placed on your device that help us recognize returning users, save preferences, and analyze website usage. You may accept or decline cookies through your browser settings; however, disabling cookies may limit certain website functionality.
Information Security
ePayResources maintains an information security management program that includes administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure in accordance with applicable legal, regulatory, and industry standards.
Access to personal information is restricted to authorized personnel with a legitimate business need and is subject to appropriate access controls.
Sensitive information, including payment card data, is encrypted in transit using industry-standard protocols such as Transport Layer Security (TLS) and is handled in accordance with PCI DSS requirements.
Security policies, procedures, and controls are reviewed and updated periodically to address evolving risks. ePayResources also maintains business continuity and disaster recovery procedures designed to support the availability and resilience of systems that process personal information.
We maintain incident response procedures designed to detect, respond to, and recover from information security incidents. Where required by law, affected individuals will be notified of data breaches involving their personal information.
We maintain business continuity and disaster recovery procedures designed to support the availability and resilience of systems that process personal information.
Access and Correction of Personal Information
You may request access to, or correction of, your personal information maintained by ePayResources by contacting us using the information below. We will respond to such requests in accordance with applicable law.
Changes to This Statement
This Privacy Statement is effective as of March 31, 2026. ePayResources may update this Statement periodically to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this Statement regularly.
Contact Information
If you have questions about this Privacy Statement or believe ePayResources has not adhered to it, please contact us at:
ePayResources
125 E John Carpenter Fwy, Suite 950
Irving, TX 75062
800-475-0585
info@epayresources.org