Regarding the April 8 total eclipse, the Texas Bankers Association has communicated that pursuant to Texas Finance Code § 37.002, upon a determination by the bank’s officers that the event may affect the bank’s offices or operations, a state-chartered bank may determine to temporarily close those affected offices or operations. Any bank closing an office or operation pursuant to Section 37.002 must notify the Commissioner as promptly as possible HERE.

Accordance to the Texas Department of Banking guidance, when determining whether to close a branch or limit operations, the bank must ensure customers are fully informed by using multiple communication methods such as email, lobby signs, and advertising. Customers should be reminded of other available banking options, such as nearby branches, mobile deposit, online banking, drive-up windows and ATMs.

Please be aware that according to the Nacha Operating Rules and Guidelines, the excused delay provision is intended to apply only to ACH processing delays caused by an interruption of communications or computer facilities that is out of the control of the financial institution, not anticipated events that should be addressed in your Business Continuity Plan.

If you have any questions about the impact of the eclipse on your ACH operations, call the Payments Answerline™ at 800-475-0585, Option 1.