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Audits & Real-Life Findings

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Do you want to know what the most common audit findings are and how to avoid them? Join us for this informative session where we discuss top findings provided by ePayAdvisors from their experience performing ACH, Merchant RDC, and Wire audits. We provide recommendations to avoid or remedy these findings.

Recommended Publications:
  • ACH Rule Compliance Audit Toolkit
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Thursday, June 18, 2020
1:00 PM - 2:30 PM Central Daylight Time
$245.00 - $300.00
$495.00 - $600.00


Banking and Electronic Payments On-demand

Learn who the participants are in the financial services industry and the functions and responsibilities of each. This session provides insight into the different types of financial institutions, their regulators and trade associations, and a litany of rules and regulations. Participants also gain an understanding of the many products and services offered by financial institutions, as well as an introduction to alternative and emerging payments.

NOTE: This session was designed to be purchased as part of the Introduction to Payments (ITP) Certificate Program. For more information, please click the link below.

Introduction to Payments Certificate Program

This series is introductory and is not intended for Accredited ACH Professionals (AAP)

NOTE: To register for the Introduction to Payments (ITP) Certificate Program, please click the link below.

ITP Certificate Registration
$245.00
$495.00
$495.00
Available Electronically

Card 101 On-demand

Credit cards, debit cards, payroll cards . . . is your knowledge of this payment channel as shaky as a house of cards? This session can help by providing you with a winning hand of information to prepare you for any questions you are dealt.

NOTE: This session was designed to be purchased as part of the Introduction to Payments (ITP) Certificate Program. For more information, please click the link below.

Introduction to Payments Certificate Program

This series is introductory and is not intended for Accredited ACH Professionals (AAP) CE Credits: Up to 1.5



NOTE: To register for the Introduction to Payments (ITP) Certificate Program, please click the link below.

ITP Certificate Registration
$245.00
$495.00
$495.00
Available Electronically

Card Disputes - Consumer Rights On-demand

As consumers, we have many protections when it comes to our debit and credit cards. This session will outline the rights of the consumers as well as the actions they must take in order to begin a dispute and get erroneous/negligent charges off their bills.

Join us for this second of six sessions, where we will explore those changes and outline the ways consumers and card issuers are protected as well as how merchants are being impacted.

Guest Speaker:
Cheri Perry, Founder of Total Merchant Concepts

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 1.1
$245.00
$495.00
$495.00
Available Electronically

Card Disputes - Education & Reducing Fraud On-demand

Educating your cardholders on how to be the first BLOCKER with their cards can help save your financial institution money and reduce the frustration associated with disputes and fraudulent activity.

Join us for this fifth of six sessions, where we will explore those changes and outline the ways consumers and card issuers are protected as well as how merchants are being impacted.

Guest Speaker:
Cheri Perry, Founder of Total Merchant Concepts

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 0.8
$245.00
$495.00
$495.00
Available Electronically

Card Disputes - EMV Impact and Rules On-demand

Chipped cards and the fraud liability shift have changed the landscape for card issuers.

Join us for this fourth of six sessions, where we will explore those changes and outline the ways consumers and card issuers are protected as well as how merchants are being impacted.

Guest Speaker:
Cheri Perry, Founder of Total Merchant Concepts

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 1.1
$245.00
$495.00
$495.00
Available Electronically

Card Disputes - Merchant Responsibilities On-demand

Accepting debit and credit cards properly does reduce disputes & chargebacks. In this session, you will gain a better understanding of the dispute process from the merchant's perspective.

Join us for this third of six sessions, where we will explore those changes and outline the ways consumers and card issuers are protected as well as how merchants are being impacted.

Guest Speaker:
Cheri Perry, Founder of Total Merchant Concepts

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 1.2
$245.00
$495.00
$495.00
Available Electronically

Card Disputes - Recap and Q&A On-demand

Managing and handling disputes is a never-ending battle. In this final session, we will recap the previous 5 topics and answer your remaining questions.

Join us for this sixth of six sessions, where we will explore those changes and outline the ways consumers and card issuers are protected as well as how merchants are being impacted.

Guest Speaker:
Cheri Perry, Founder of Total Merchant Concepts

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 0.7
$245.00
$495.00
$495.00
Available Electronically

Card Disputes - The Process On-demand

Debit and Credit card disputes take up a great deal of time. Understanding exactly how the dispute process works will give you a better grasp on why transactions are disputed, the step by step process in the dispute process as well as understanding how the resolution process works.

Join us for this first of six sessions, where we review the card dispute process elements.

Guest Speaker:
Cheri Perry, Founder of Total Merchant Concepts

This On Demand course may be selected as an elective for the ePayResources ACH Certification Program.

NOTE: On Demand courses remain available for 90 calendar days after registration is processed. This period includes nights and weekends. Unlimited viewing is allowed within the 90-day period. Once the 90-day interval expires, the course may not be accessed again. Additional registration may be processed for an additional fee.

AAP Credits: Up to 1.2
$245.00
$495.00
$495.00
Available Electronically